What is Careflow Animal Health?

Careflow Animal Health is an AI-powered veterinary practice management platform that unifies clinical documentation (SOAP notes), scheduling, billing, analytics, telemedicine, inventory management, and client communication for veterinary teams of all sizes.

How much does Careflow Animal Health cost?

Careflow Animal Health offers four plans: Bronze ($131.99/month for 1-2 vets), Silver ($187.99/month for 3-5 vets), Gold ($243.99/month for 6-10 vets), and Platinum ($299.99/month for 11+ vets). All plans include a 7-day free trial with no credit card required.

Is Careflow Animal Health secure?

Yes. Careflow Animal Health maintains enterprise-grade security with AES-256 encryption at rest and in transit, tenant-isolated databases, role-based access control, complete audit logging, and a 99.9% uptime SLA. While veterinary data is not subject to HIPAA, we apply equivalent security standards to protect all clinical and personal data.

Does Careflow Animal Health support telemedicine?

Yes. Careflow Animal Health includes built-in video consultations with Zoom and Google Meet integration, automated appointment reminders, post-visit follow-ups, and deposit collection for virtual appointments.

What species does Careflow Animal Health support?

Careflow Animal Health supports all species including dogs, cats, horses, cattle, goats, sheep, pigs, birds, reptiles, amphibians, fish, ferrets, guinea pigs, hamsters, chinchillas, hedgehogs, sugar gliders, and exotic animals. SOAP templates and clinical workflows are species-specific.

How does AI-assisted documentation work in Careflow Animal Health?

Careflow Animal Health's AI listens to your voice notes or typed observations and generates structured SOAP notes, differential diagnoses, and treatment plans — all reviewed and approved by the veterinarian before saving. This saves veterinary teams 12+ hours per week on documentation.

Can I import existing patient records into Careflow Animal Health?

Yes. Careflow Animal Health supports CSV, PDF, and direct imports from most major practice management systems. The AI-powered migration tool automatically maps your data and validates it during import.

Does Careflow Animal Health have a client portal for pet owners?

Yes. Careflow Animal Health includes a full-featured client portal where pet owners can book appointments, view health records, message their vet, make payments, browse pet insurance options, and shop for recovery supplies through the built-in Paw & Fare marketplace.

What languages does Careflow Animal Health support?

Careflow Animal Health is available in 13 languages: English, Spanish, French, German, Portuguese, Italian, Dutch, Swedish, Norwegian, Danish, Finnish, Simplified Chinese, and Traditional Chinese.

How long does it take to set up Careflow Animal Health?

Most clinics are fully operational on Careflow Animal Health within 24-48 hours. The onboarding team guides you through setup, data import, and team training. Initial account creation takes under 2 minutes.